Maximizing Up Time - The right products and great support
Having the right products, the right spares, is only part of the solution. Knowing how to use them the way that maximizes your productivity in your environment is the way you make them pay-off for you. We're here to help you get the most out of your tools, so you have the time to do the things that are your job. We know you don't want to become an expert in KVM, remote access products, to effectively use them, that's not part of your job. We know, that's our job. To get you the information you need so you spend your time doing your job, not learning new products. How can we help?
From selecting the right solutions to meet your needs to installing and operating those tools in your environment, we're here to help you through the entire process. We have hands on experience with most of these products and know how they function as well as many of the tips and tricks to make your task easier. We also know you don't have time to become and expert with all the tools you purchase and that's why we're here to help. Let us know how we can be of help to you.
Support Requests
If you are our customer, you can get support anytime. Our FAQs have the answers to many frequent issues. If you cannot find your answer in the FAQs you can submit an email question anytime, these are usually answered within 48 hours. Of course you can call our support line during normal business hours, 8:30 a.m. to 5:00 p.m. Pacific Time.
We your partner in your success
We're committed to helping you get the most out of your investment in products and tools you get from us. We want each and every tool to return the benefits of time and savings to you over the long-haul so we want to make sure you get the best tools and the best support.